According to Info-Tech Research Group, the right IT organizational structure can reduce turnover and increase innovation

TORONTO, September 2, 2022 /PRNewswire/ – Global IT research and consulting firm Info-Tech Research Group has released its latest research-based plan, Redesign your IT organizational structure. Digital technology and information transparency are pushing organizations to reorganize around customer responsiveness. As businesses aim to stay relevant in an increasingly competitive marketplace, organizational design must be forward-looking and ready to adapt to rapid pivots in technology and customer demands.

Info-Tech reports that the current IT structure of many organizations does not align with strategic objectives and that inefficiencies in the current operation of the IT function may be present. As a result, IT employees are unaware of their roles and responsibilities resulting in inconsistent service.

However, many organizations find it difficult to redesign their IT organizational structure as they often create a new org chart without including the IT leadership team and business members in these changes.

“An organizational structure is much more than an organizational chart with titles and names,” says Allison Tracker, research director at Info-Tech Research Group. “It defines how the organization operates on a day-to-day basis to enable the successful achievement of the organization’s IT and technology goals. Additionally, organizational design looks beyond the people who might play a specific role.”

According to research and insights from Info-Tech, understanding the drivers, context, and strategies that will inform structure are all crucial factors for a successful IT organizational redesign. An organizational design is a change initiative that will require buy-in and requires identifying gaps in delivery, sourcing strategies, customers and degrees of centralization to be successful.

“Redesigning an IT organizational structure can be a small transformation or a big change for your organization,” explains Lutes from Brittany, senior research analyst at Info-Tech Research Group. “Create a structure that is also aware of the opportunities and constraints that may exist and ensure that it will drive the organization towards its vision with successful implementation.”

IT design should support business goals, not just IT needs. The Info-Tech resource outlines several benefits of a computer design. These benefits include:

  • Enable IT to fulfill an organization’s strategic mission and vision for all technical and digital initiatives.
  • Help the company clarify who and where to address concerns or questions.
  • Reduce the likelihood of turnover costs as IT employees understand their roles and their importance.
  • Create a method to communicate how the organizational structure aligns with strategic IT initiatives.
  • Increase the organization’s capacity for innovation.

Before embarking on an organizational redesign, business leaders should ensure that they engage in change management practices that are necessary from the outset to ensure the implementation of an organizational structure.

The entire Redesign your IT organizational structure plan can be downloaded and viewed now.

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About the Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading information technology research and consulting companies, proudly serving more than 30,000 IT professionals. The company produces unbiased and highly relevant research to help CIOs and IT managers make strategic, timely and well-informed decisions. For 25 years, Info-Tech has worked closely with IT teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

Media professionals can sign up for unlimited access to IT, HR and software research and more than 200 IT and industry analysts through the ITRG Media Insiders program. To access it, contact [email protected].

SOURCE Info-Tech Research Group

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